Amanda Moore

Specialist Consultant, specialising in: Strategic business planning, Coaching, Teaching, Online call centre improvement, Customer and market research, New product development and product enhancement

Passionate about helping businesses to develop strategies to ‘Win, Keep and Grow’ its customer base, maximise customer satisfaction, increase call centre and online conversion, implement process improvement plans, develop and launch new products as well as Project Management and Product Management training.

Career in brief…

Before joining Brook Corporate Development, Amanda worked as a Senior Product Manager at the Automobile Association (The AA Ltd), responsible for developing strategies to increase profits and customer satisfaction for a range of household branded products such as AA Travel Insurance, AA UK Breakdown Cover and AA European Breakdown Cover. Through her career she has provided website consultancy for a Global Healthcare company, owned a marketing consultancy business and developed new product ideas for Yellow Pages, Business Pages and Yell.com.